Privacy Policy
This privacy policy sets out how Sysmoe uses and protects any information that you give Sysmoe when you use this website. Sysmoe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Sysmoe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Sysmoe does not promote any products or services to children under the age of thirteen (13).
What we collect
We may collect the following information:
What we do with the information we collect
We collect and use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Information needed to fulfill your order or request Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive by a web page server. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system .Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your personal information
We will not sell, distribute or lease your personal information to third parties unless required by law to do so.
Shipping
All Orders are processed and shipped within 5 business days; back order notification are delivered in 24 hours by phone and/or email.
Returns
Defective units may be returned within 14 days of receiving the item. Units must be in original factory carton with all original packing materials. All materials such as manuals, accessories and cables must be included. If any of these materials are missing, these costs will be deducted from your refund, or credit may not be issued. A Return Authorization number is required. Email us with the units serial number and specific issue and we will send specific instructions for shipping the item you are returning.
Non-defective unit returns incur a 15% inspection fee and will be deducted from your refund.
If your unit is damaged in transit:
Sysmoe does not promote any products or services to children under the age of thirteen (13).
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as zipcode,age, gender, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we collect
We collect and use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Information needed to fulfill your order or request Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive by a web page server. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system .Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your personal information
We will not sell, distribute or lease your personal information to third parties unless required by law to do so.
Shipping
All Orders are processed and shipped within 5 business days; back order notification are delivered in 24 hours by phone and/or email.
Returns
Defective units may be returned within 14 days of receiving the item. Units must be in original factory carton with all original packing materials. All materials such as manuals, accessories and cables must be included. If any of these materials are missing, these costs will be deducted from your refund, or credit may not be issued. A Return Authorization number is required. Email us with the units serial number and specific issue and we will send specific instructions for shipping the item you are returning.
Non-defective unit returns incur a 15% inspection fee and will be deducted from your refund.
If your unit is damaged in transit:
- Note any damages on the receipt.
- Refuse shipment and notify us via email.